Have a question? We've got an answer.

When will I receive my product? 

Your digital files will be delivered to you via email shortly after you complete your purchase. If you don't see it in your inbox within an hour, you may need to check your SPAM folder or filter. 

If you can't find it there, just shoot an email to support@kaleidoscopeliving.com and we will get it all figured out for you. 😊 

If you ordered the DELUXE package, your binder will ship within 2-3 days of your order being placed. You will be able to choose from a variety of shipping options during checkout.

Will I get a physical product? 

Only if you purchase the DELUXE package. 

With the BASIC and PLUS packages, you will receive your order via email shortly after placing your order. The files are in PDF format so you can print at home or at a print shop.  

Will Designer in a Binder® work for me if I have a totally different style from you? 

Yes! The design system works no matter what your style is! Whether you love neutrals or neon colors, bold or subtle patterns, this system will work for you.  

Do you offer private design services? 

Currently, I offer a few design slots for private clients each month. They are offered only to purchasers of Designer in a Binder®. If you are interested please email me at tasha@kaleidoscopeliving.com.

Don't forget, I do share lots of feedback in the private Facebook group that is included with the PLUS package! 

What is your refund policy? 

We want you to feel confident with your purchase, so please take the time to review all our photos and product details carefully. 

For the DELUXE package, all binder sales, unless damaged or defective, are final once shipped.  

Due to the digital nature of the BASIC and PLUS packages, all sales are final. 

But you won’t want a refund. I know that if you follow the system set out in Designer in a Binder®, you will be a happy customer! We've sold over 2,600 copies and have received a tiny number of refund requests. 

What if I have a question about my order?  

Easy peasy. For questions about shipping/tracking or the condition of your binder when it arrives, just send an email to thebutler@givingtons.com. For any other questions, shoot us an email at support@kaleidoscopeliving.com.  

What if I have a question about Designer in a Binder® that I need answered before I can decide if its right for me?  

Just email us at support@kaleidoscopeliving.com and ask away!  

I live outside the United States. Can I still purchase Designer in a Binder®?  

Sorry, no. 😢 At this time Designer in a Binder® is only available in the United States.  

How can I be sure it won't just collect dust?  

Well, this part largely depends on YOU. You will have to do the work to see results. Just reading the book portion is not going to get you results. It's short, sweet and to the point because I don't think it's beneficial to just talk "at" people about design and decorating. 

That's why I created this product as a SYSTEM. The huge value of Designer in a Binder® is in the workbook. If you don't fill the worksheets out, the system will NOT work for you. 

You can work through Designer in a Binder® at your own pace and on your own schedule. Once you buy it, it's yours forever!  

We have also included the private Facebook group with the PLUS and DELUXE packages. It is there to help keep you motivated, hold you accountable and make sure you don't get stuck.  

How is Designer in a Binder® different from a design or decorating book I could buy at a bookstore?  

The first part of Designer in a Binder® teaches you all about how to pick paint colors, how to choose pieces that are the correct scale for your space, how to space plan, and more. But the workbook portion is where the MAGIC happens.  

The workbook portion systematically walks you through how to create a cohesive design plan. All you do is fill out each page of the workbook and you will have a cohesive design plan for whatever space you are working on. But what’s awesome is that it never feels overwhelming and it’s SO easy! 

The workbook breaks it down for you and keeps it simple. I’ve never seen another resource with this feature (because there isn’t one)!