Have a question? We've got an answer.

When will I receive my product? 

Your digital files will be delivered to you via email shortly after you complete your purchase. If you don't see it in your inbox within an hour, you may need to check your SPAM folder or filter. 

If you can't find it there, just shoot an email to support@kaleidoscopeliving.com and we will get it all figured out for you. 😊 

If you ordered the DELUXE package, your binder will ship out within 3 to 5 business days. For questions about shipping and tracking information, please email support@kaleidoscopeliving.com.

Will I get a physical product? 

Only if you purchase the DELUXE package. Your binder will ship within 2 to 5 business days, and you will get access to the digital version right away.

With the BASIC and PLUS packages, you will receive your order via email shortly after placing your order. The files are in PDF format so you can print at home or at a print shop.  

What is the difference between the 2nd Edition and the brand new 3rd Edition?

After selling over 4,000 copies of Designer in a Binder® we surveyed our customers to find out where they were getting stuck or what they would like to see more of.

We actually LISTENED to the responses because we are committed to making this the best product possible! Then we took action and re-wrote the educational portion of Designer in a Binder (the worksheets are unchanged).

The educational part of Designer in a Binder® DOUBLED in length. We added tons of illustrations, diagrams and more to make every step of the system crystal clear. With all the new examples and illustrations, art placement, proper scale, furniture planning, etc., you will have more confidence than ever as you create your designs!

The 3rd edition also arrives in a custom shipping box AND includes a keepsake box for storing larger samples, such as tile and carpet, that cannot fit in your binder.

Will Designer in a Binder® work for me if I have a totally different style from you? 

Yes! The design system works no matter what your style is! Whether you love neutrals or neon colors, bold or subtle patterns, this system will work for you. The system teaches you how to discover your own unique style and create a  

Do you offer private design services? 

I would love to, but do not have time. 

The only way to get "access to my design brain" is through the Facebook group that is included with the PLUS and DELUXE packages! 

The community is large and AMAZING at this point, so I can't possibly chime in on every single question or photo that is posted, but my team and I pop in as often as we can with feedback! And the member community is there for you ALL THE TIME and is super supportive and responsive!

What if I have a question about my order?  

Easy peasy. Just send an email to support@kaleidoscopeliving.com.  

What if I have a question about Designer in a Binder® that I need answered before I can decide if its right for me?  

Just email us at support@kaleidoscopeliving.com and ask away!  

I live outside the United States. Can I still purchase Designer in a Binder®?  

YES, but only if you are in Australia. We had to discontinue shipping to Canada due to significant shipping issues. We hope to be able to offer our products to more countries in the future.  

How can I be sure it won't just collect dust?  

Well, this part largely depends on YOU. You will have to do the work to see results. Just reading the book portion is not going to get you results. It's short, sweet and to the point because I don't think it's beneficial to just talk "at" people about design and decorating. 

That's why I created this product as a SYSTEM. The huge value of Designer in a Binder® is in the workbook. If you don't fill the worksheets out, the system will NOT work for you. 

You can work through Designer in a Binder® at your own pace and on your own schedule. Once you buy it, it's yours forever!  

We have also included the private Facebook group with the PLUS and DELUXE packages. It is there to help keep you motivated, hold you accountable and make sure you don't get stuck.  

How is Designer in a Binder® different from a design or decorating book I could buy at a bookstore?  

The first part of Designer in a Binder® teaches you all about how to pick paint colors, how to choose pieces that are the correct scale for your space, how to space plan, and more. But the workbook portion is where the MAGIC happens.  

The workbook portion systematically walks you through how to create a cohesive design plan. All you do is fill out each page of the workbook and you will have a cohesive design plan for whatever space you are working on. But what’s awesome is that it never feels overwhelming and it’s SO easy! 

The workbook breaks it down for you and keeps it simple. I’ve never seen another resource with this feature (because there isn’t one)!  

What is your refund policy? 

We want you to feel confident with your purchase, so please take the time to review all our photos and product details carefully. 

Sales of the DELUXE package are final once shipped. Due to the digital nature of the BASIC and PLUS packages, all sales are final. 

But you won’t want a refund. I know that if you follow the system set out in Designer in a Binder®, you will be a happy customer! We've sold over 7,000 copies and have received a tiny number of refund requests.